Sales Production Co-ordinator

About us:

Strategic Robotic Systems (SRS) is a small, dynamic engineering company that designs and manufactures sophisticated underwater robotic systems.  We are excited to be growing as a business and proud that our collaborative ethos has helped build systems which are world-leading in sectors including defence, scientific research, and commercial operations.  As part of General Oceans AS, we also enjoy being part of a global organization that has a passionate for developing technologies that help keep our oceans healthy and secure. 

About the role and you:

This is a multi-faceted role that will require a highly organized individual who is adept at prioritization, enjoys interfacing with employees and customers alike, and thrives in a fast-paced environment with a can-do attitude and willingness to jump in and get things done.  You will build and maintain relationships with a wide variety of service vendors for our office as well as our products to ensure our customers receive the highest quality service and response times.  This is a highly collaborative position, requiring coordination across all aspects of the business with specific responsibility to ensure all administrative tasks are completed accurately and in a timely manner, including but not limited to providing administrative support for operations, sales, and marketing.

Job Responsibilities:

Production Coordinator

• Administration of Production schedule and working with Production Manager on build quantities
• Printing of all relevant documents for build cycle
• Input of assembly builds into Quick Books including picking lists
• Input data to SharePoint/excel spreadsheet for production schedule.
• Track deliverables and deadlines in production schedule
• Coordination with purchasing on delivery dates and deadlines
• Documentation of each vehicle Red File from a production status
• Coordination with Service to ensure their building requirements are met.

Sales Coordinator

• Processing of client Purchase Order in Quick Books
• Update Customer Relationship Management (CRM) software
• Input of Sales Orders in QB and weekly reporting on open sales order status
• Communications with clients via email and telephone
• Arranging of suitable transportation for equipment
• Understanding of export compliance and licensing requirements
• Understanding dangerous goods shipping and requirements
• Invoicing on dispatch of goods

What’s in it for me?

In addition to competitive pay, you will be part of something meaningful and will have the opportunity to make tangible impact from day one.  You will be part of a highly engaged team and growing company who simply love what they do – and believe that diverse and inclusive teams yield the best results.  You will have the opportunity to grow with our company, taking on additional responsibilities as appropriate. 

What we are looking for in you:

We are looking for a driven and ambitious individual with leadership qualities to join our growing team, with a proven track record of effectively collaborating across culturally diverse teams and who demonstrates traits that include curiosity, critical thinking, ability to prioritize through ambiguity and an enthusiasm for change.

• Associates degree or higher and administrative work experience
• A minimum of 4 years work experience is preferred. Competency in using Microsoft Office Suite products, QuickBooks, HubSpot and Asana are a plus.
• Production or manufacturing experience
• Excellent communication skills, both verbal and written, across a broad set of stakeholders, with proven ability to build professional relationships through mutual trust, transparency, and empathy.

• Demonstrated knowledge of appropriate telephone and video conferencing skills, etiquette, professionalism, and integrity is required, along with proven ability to clearly communicate with clients, vendors, and shipping companies on sales and service-related activities, such as quotations, invoicing, transportation, and delivery.
• Proven track record of working effectively and multi-tasking in a fast paced, results oriented, and dynamic environment; bringing robust attention to detail with exceptional organizational skills to ensure deadlines are tracked and met, communication responsiveness is timely, and stakeholders are coordinated.

This is a full-time position based on-site in our San Diego, CA facility, and requires up-to date COVID-19 vaccinations.  Some travel, both domestic and international, may be required to support customer related activities.  Candidate must be eligible to work in the United States, U.S. Citizenship is preferred due to the nature of our work.

Pay range: $41,600 ($20 hourly) - $54,080 ($26.00 hourly).

Benefits:

• Health Insurance
• Paid Time Off
• 401K
• 401K Employer Matching

Salary is commensurate with experience. Room for growth and opportunity.

This is your chance to play a key role in the continued success of our company.